MLBBUpdates

Troubleshooting

Mobile Legends voice chat or microphone not working

Allow MLBB microphone access in the device privacy controls and make sure the device-wide microphone switch is not blocking every app.

If another recording or calling app also cannot use the microphone, troubleshoot the device first. If only MLBB fails after permission is allowed, preserve the in-game result for MOONTON support.

Microphone controls checked
Platform
Android, iPhone and iPad
Scope
Permission menus vary by device and operating-system version
Window
Current since 17 Sept 2026
Updated
Last checked

Check the app permission first

On Android, open the privacy or app-permission controls and check microphone access for MLBB. On iPhone, open Privacy and Security, choose Microphone and review whether Mobile Legends is allowed.

If MLBB has never requested access or does not appear, launch the voice feature once and read the prompt rather than changing unrelated permissions.

Rule out a device-wide microphone block

Supported Android versions provide a microphone control that can block access across apps. Android and iPhone also show an indicator when an app is using the microphone.

Test a normal recording or calling app. A failure across apps points to the operating system, hardware or privacy control rather than an MLBB-only setting.

Escalate only the game-specific result

If the microphone works elsewhere and MLBB is allowed, reopen the game and reproduce the voice-chat failure once. Save the exact in-game message, device model, system version and whether the microphone indicator appeared.

Send that evidence through the verified MLBB support route without recording another player's private voice or exposing account credentials.

Stopping point

Know when the fix is complete

Stop when the device shows MLBB using the microphone and voice chat works, or when the failure is isolated to the device or game for the correct support route.

Sources