Troubleshooting

Mobile Legends keeps crashing or closing

Reopen MLBB once, restart the device, and install available app and system updates before clearing storage, deleting the app or reinstalling.

Use this when the installed app closes unexpectedly. If it stays open but cannot reach the lobby, use the loading or connection guide instead.

Crash steps checked
Platform
Android, iPhone and iPad
Scope
All regions; device menus vary
Window
Current since 17 Sept 2026
Updated
Last checked

Capture when the crash happens

Note whether MLBB closes immediately, after login or during one repeated action. Also record whether other apps close. That pattern is more useful than describing the app as simply broken.

Use reversible recovery steps

  1. Close and reopen once

    Fully close MLBB, reopen it and check whether the same action triggers the crash.

  2. Restart the device

    Restart, then test before changing any more settings.

  3. Update the app and system

    Use the official store for MLBB and the device settings for operating-system updates.

  4. Android only: clear cache before storage

    Cache removes temporary data. Clearing storage is a separate action that permanently deletes app data.

Protect access before a reinstall

Apple lists deleting and redownloading as a later step and warns about lost app data. Google likewise distinguishes temporary cache from permanently cleared storage.

Before either action, make sure you know how the account is recovered and preserve the device, operating-system and store-version details.

Stopping point

Know when the fix is complete

Stop when the same action no longer closes MLBB. If the crash repeats after safe steps, send the reproducible point, device details and screenshot or screen recording through the official support route.

Sources